{"id":32174,"date":"2019-12-19T15:53:37","date_gmt":"2019-12-19T14:53:37","guid":{"rendered":"https:\/\/www.praha7.cz\/?p=32174"},"modified":"2019-12-20T13:21:18","modified_gmt":"2019-12-20T12:21:18","slug":"prazska-linka-duvery-do-noveho-roku-nadeluje-vice-hodin-pro-chatovani","status":"publish","type":"post","link":"https:\/\/www.praha7.cz\/prazska-linka-duvery-do-noveho-roku-nadeluje-vice-hodin-pro-chatovani\/","title":{"rendered":"Pra\u017esk\u00e1 linka d\u016fv\u011bry do nov\u00e9ho roku nad\u011bluje v\u00edce hodin pro chatov\u00e1n\u00ed"},"content":{"rendered":"

[perex]<\/p>\r\n

Pra\u017esk\u00e1 linka d\u016fv\u011bry<\/a> nab\u00edz\u00ed ji\u017e v\u00edce ne\u017e sedm let klient\u016fm i chatovou formu komunikace. Z\u00e1jem o tuto slu\u017ebu p\u0159itom neust\u00e1le roste. Pracovi\u0161t\u011b vych\u00e1z\u00ed vst\u0159\u00edc zv\u00fd\u0161en\u00e9 popt\u00e1vce u\u017eivatel\u016f a roz\u0161i\u0159uje od 1. ledna 2020 provozn\u00ed dobu chatu, a to o 18 hodin t\u00fddn\u011b. Nov\u011b tak bude chat k\u00a0dispozici ji\u017e cel\u00fdch 60 hodin.<\/p>\r\n

[\/perex]<\/p>\r\n

\u201eJsme r\u00e1di, \u017ee na\u0161i slu\u017ebu nyn\u00ed zp\u0159\u00edstupn\u00edme je\u0161t\u011b v\u011bt\u0161\u00edmu po\u010dtu z\u00e1jemc\u016f. N\u011bkter\u00e9 jsme ji\u017e bohu\u017eel nebyli schopni ve st\u00e1vaj\u00edc\u00ed provozn\u00ed dob\u011b z\u00a0kapacitn\u00edch d\u016fvod\u016f p\u0159ij\u00edmat.\u00a0 P\u0159itom se na n\u00e1s lid\u00e9 \u010dasto obracej\u00ed s\u00a0velmi z\u00e1va\u017en\u00fdmi t\u00e9maty, jako jsou sebevra\u017eedn\u00e9 tendence, sebepo\u0161kozov\u00e1n\u00ed, r\u016fzn\u00e9 traumatick\u00e9 ud\u00e1losti a podobn\u011b. Zhruba polovinu chat\u016f tak m\u016f\u017eeme ozna\u010dit za vysloven\u011b krizov\u00e9. P\u0159itom b\u00fdv\u00e1 pracovn\u00edk na chatu mnohdy prvn\u00edm, kter\u00e9mu se doty\u010dn\u00fd se sv\u00fdm probl\u00e9mem sv\u011b\u0159\u00ed,<\/em>\u201c vysv\u011btluje \u0159editelka Mgr. Ludmila Tome\u0161ov\u00e1, \u0159editelka Centra soci\u00e1ln\u00edch slu\u017eeb Praha.<\/strong><\/p>\r\n

Z\u00e1jem o slu\u017ebu roste patrn\u011b i s\u00a0masov\u00fdm roz\u0161\u00ed\u0159en\u00edm chytr\u00fdch telefon\u016f a lep\u0161\u00edm p\u0159\u00edstupem k\u00a0internetu. Zat\u00edmco v\u00a0roce 2013 zaznamenalo pracovi\u0161t\u011b 1364 kontakt\u016f, v\u00a0roce 2018 jich bylo ji\u017e 2722, tedy dvojn\u00e1sobek. Letos se o\u010dek\u00e1v\u00e1 p\u0159ekon\u00e1n\u00ed hranice 3400 kontakt\u016f.<\/p>\r\n

Chatovou krizovou intervenci a poradenstv\u00ed vyu\u017e\u00edv\u00e1 ve v\u011bt\u0161\u00ed m\u00ed\u0159e sp\u00ed\u0161e mlad\u0161\u00ed klientela, slu\u017eba je v\u0161ak na pracovi\u0161ti dostupn\u00e1 v\u0161em bez rozd\u00edlu v\u011bku, pohlav\u00ed, m\u00edsta pobytu \u010di \u0159e\u0161en\u00e9 problematiky. V\u00fdhodou t\u00e9to formy kontaktu je zejm\u00e9na bezbari\u00e9rovost a anonymita. Nen\u00ed t\u0159eba se nikam objedn\u00e1vat \u010di doch\u00e1zet, odpadaj\u00ed tak\u00e9 \u010dast\u00e9 obavy a ostych v\u00a0souvislosti s\u00a0osobn\u00edm setk\u00e1n\u00edm s\u00a0odborn\u00edkem. Chat se osv\u011bd\u010dil tak\u00e9 u osob trp\u00edc\u00edch r\u016fzn\u00fdmi soci\u00e1ln\u00edmi nebo jin\u00fdmi fobiemi nebo u t\u011bch, kte\u0159\u00ed mohou z\u00a0r\u016fzn\u00e9ho d\u016fvodu pro\u017e\u00edvat samotu \u010di izolaci. Chatu jako prvn\u00edho kontaktu mohou vyu\u017e\u00edt tak\u00e9 lid\u00e9 s\u00a0r\u016fzn\u00fdmi formami zdravotn\u00edho \u010di smyslov\u00e9ho posti\u017een\u00ed, pro kter\u00e9 je mnohdy osobn\u00ed n\u00e1v\u0161t\u011bva odborn\u00edka spojena s\u00a0nemal\u00fdmi obt\u00ed\u017eemi.<\/p>\r\n

Konzultanti dok\u00e1\u017e\u00ed vyslechnout, podpo\u0159it, poradit nebo poskytnout krizovou intervenci. Po tomto prvn\u00edm kontaktu p\u0159itom lid\u00e9 \u010dasto b\u00fdvaj\u00ed v\u00a0p\u0159\u00edpad\u011b pot\u0159eby i v\u00edce ochotn\u00ed \u010di motivovan\u00ed k\u00a0vyhled\u00e1n\u00ed dal\u0161\u00ed, n\u00e1vazn\u00e9 pomoci, a pracovn\u00edci je dok\u00e1\u017e\u00ed nasm\u011brovat.\u00a0<\/p>\r\n

Chat je zcela anonymn\u00ed, klient se nemus\u00ed nikam p\u0159ihla\u0161ovat, pouze si zvol\u00ed svou jednor\u00e1zovou p\u0159ezd\u00edvku. Jeden vy\u0161kolen\u00fd pracovn\u00edk v\u017edy komunikuje pouze s\u00a0jedn\u00edm klientem, kter\u00e9mu se pln\u011b v\u011bnuje. Maxim\u00e1ln\u00ed doporu\u010den\u00e1 d\u00e9lka chatu v\u00a0jednom dni je 90 minut. Pro klienta kontaktem nevznikaj\u00ed \u017e\u00e1dn\u00e9 z\u00e1vazky a m\u016f\u017ee konverzaci kdykoli ukon\u010dit. Chatov\u00e1 komunikace je po skon\u010den\u00ed kontaktu na obou stran\u00e1ch automaticky vymaz\u00e1na.<\/p>\r\n

Pra\u017esk\u00e1 linka d\u016fv\u011bry<\/strong> Centra soci\u00e1ln\u00edch slu\u017eeb Praha poskytuje nonstop telefonickou krizovou pomoc, podporu a poradenstv\u00ed na \u010d\u00edsle 222\u00a0580\u00a0697<\/strong>, e-mailov\u00e9 poradenstv\u00ed na\u00a0 linka.duvery@csspraha.cz<\/strong> a chatov\u00e9 poradenstv\u00ed na www.chat-pomoc.cz<\/strong> (nov\u00e1 provozn\u00ed doba chatu: po \u2013 \u010dt 9 \u2013 21, p\u00e1 9 – 15, so 14 – 20, celkem 60 hodin t\u00fddn\u011b).<\/p>\r\n

V\u00edce informac\u00ed na webu<\/a>.<\/p>\r\n

Kontaktn\u00ed osoba:
\r\n<\/strong>Mgr. Jitka Gryga Med\u0159ick\u00e1, vedouc\u00ed Pra\u017esk\u00e9 linky d\u016fv\u011bry CSSP
\r\nE-mail: jitka.medricka@csspraha.cz
\r\nTel: 736\u00a0469\u00a0196<\/p>","protected":false},"excerpt":{"rendered":"[perex] Pra\u017esk\u00e1 linka d\u016fv\u011bry nab\u00edz\u00ed ji\u017e v\u00edce ne\u017e sedm let klient\u016fm i chatovou formu komunikace. Z\u00e1jem o tuto slu\u017ebu p\u0159itom neust\u00e1le roste. Pracovi\u0161t\u011b vych\u00e1z\u00ed vst\u0159\u00edc zv\u00fd\u0161en\u00e9 popt\u00e1vce u\u017eivatel\u016f a roz\u0161i\u0159uje od 1. ledna 2020 provozn\u00ed dobu chatu, a to o 18 hodin t\u00fddn\u011b. Nov\u011b tak bude chat k\u00a0dispozici ji\u017e cel\u00fdch 60 hodin. [\/perex] \u201eJsme r\u00e1di, \u017ee na\u0161i slu\u017ebu nyn\u00ed zp\u0159\u00edstupn\u00edme je\u0161t\u011b […]","protected":false},"author":97,"featured_media":32175,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[34],"tags":[],"_links":{"self":[{"href":"https:\/\/www.praha7.cz\/api\/wp\/v2\/posts\/32174"}],"collection":[{"href":"https:\/\/www.praha7.cz\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.praha7.cz\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.praha7.cz\/api\/wp\/v2\/users\/97"}],"replies":[{"embeddable":true,"href":"https:\/\/www.praha7.cz\/api\/wp\/v2\/comments?post=32174"}],"version-history":[{"count":4,"href":"https:\/\/www.praha7.cz\/api\/wp\/v2\/posts\/32174\/revisions"}],"predecessor-version":[{"id":32212,"href":"https:\/\/www.praha7.cz\/api\/wp\/v2\/posts\/32174\/revisions\/32212"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.praha7.cz\/api\/wp\/v2\/media\/32175"}],"wp:attachment":[{"href":"https:\/\/www.praha7.cz\/api\/wp\/v2\/media?parent=32174"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.praha7.cz\/api\/wp\/v2\/categories?post=32174"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.praha7.cz\/api\/wp\/v2\/tags?post=32174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}